Privacy Policy
Effective Date: XX/XX/XX
Welcome to iCreate Academy! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and programs.
1. Information We Collect
We collect different types of information to improve our services and provide a better experience:
A. Information You Provide
We collect personal information when you:
- Register for an account, sign up for a course, or contact us.
- Subscribe to our email list, SMS alerts, or promotional campaigns.
- Complete a purchase (payment data is securely processed by third-party providers).
- Participate in surveys, quizzes, or marketing campaigns.
The information may include your name, email, phone number, billing details, and any other details you provide.
B. Information Collected Automatically
- Device Information: Browser type, device type, operating system, and IP address.
- Usage Data: Pages visited, time spent on the site, referral sources, and actions taken.
- Cookies & Tracking Technologies: We use cookies, web beacons, and tracking pixels to monitor user activity and enhance the experience.
2. How We Use Your Information
We use your information for the following purposes:
- Provide and improve our services, courses, and website functionality.
- Process transactions securely through Stripe.
- Send marketing emails and SMS (with your consent).
- Analyze website traffic and user behavior using Google Analytics.
- Optimize marketing campaigns via Meta Ads (Facebook & Instagram) and Klaviyo.
- Ensure legal compliance and prevent fraud.
3. Third-Party Services We Use
We integrate with third-party services to improve performance, marketing, and analytics:
A. Stripe (Payment Processing)
We use Stripe to process payments securely. Stripe collects and processes your billing details, payment method, and transaction history in accordance with its own Privacy Policy. We do not store or have access to your full payment details.
B. Google Analytics
We use Google Analytics to track website traffic and user interactions. Google may collect data about your device, browser, and activity across different websites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.
C. Klaviyo
We use Klaviyo to send emails, SMS, and personalized marketing messages. Klaviyo tracks email opens, clicks, and website behavior to improve engagement. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
D. Meta Ads (Facebook & Instagram)
We use Meta Pixel to track visitor interactions and retarget ads on Facebook and Instagram. This helps us deliver relevant ads based on your interests and activity on our website. You can manage your ad preferences via Meta’s Ad Settings.
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties, including:
- Service providers (e.g., payment processors, analytics providers, email marketing tools).
- Advertising partners (for retargeting adults and parents only).
- Legal and compliance reasons if required by law, in response to legal requests, or to protect our rights.
5. Cookies & Tracking Technologies
Cookies help us enhance your browsing experience. You can manage cookie settings in your browser. Disabling cookies may affect certain website functionalities.
6. Data Security
We take appropriate security measures to protect your personal information. However, no online transmission is 100% secure. We encourage users to take precautions, such as using strong passwords.
7. Your Rights & Choices
You have the right to:
- Access and update your information.
- Request data deletion (subject to legal retention requirements).
- Opt-out of marketing emails by clicking “unsubscribe” at the bottom of our emails.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.
9. Children’s Privacy
We do not knowingly collect personal data from children under 13 without verifiable parental consent. If we discover that we have collected personal information from a child without parental consent, we will delete it promptly.
For parents: If you believe we have collected your child’s information without consent, please contact us at [email protected] to request its removal.
10. Children’s Privacy & COPPA Compliance
We comply with the Children’s Online Privacy Protection Act (COPPA) by:
- Limiting data collection for users under 13.
- Obtaining verifiable parental consent before collecting data.
- Offering parental access & control over their child’s data.
- Deleting personal data if no consent is obtained.
11. Changes to This Policy
We may update this policy periodically. The latest version will be posted here with the updated Effective Date.
12. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: XXX-XXX-XXXX